Hive Platform - Notice on item service restrictions due to Hive Item DB version upgrade on Wednesday, August 12, 2026 – Maintenance details

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Notice on item service restrictions due to Hive Item DB version upgrade on Wednesday, August 12, 2026

Completed
Scheduled for August 12, 2026 at 2:00 AM – 3:00 AMUTC

Affects

Promotion

Under maintenance from 2:00 AM to 3:00 AM

Updates
  • Completed
    August 12, 2026 at 3:00 AMUTC
    Completed
    August 12, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 12, 2026 at 2:00 AMUTC
    In progress
    August 12, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 07, 2026 at 5:33 AMUTC
    Planned
    August 07, 2026 at 5:33 AMUTC

    Hello.  

     

    There will be an upgrade to the Hive Item DB version on Wednesday, August 12th at 11:00, so we are sharing this in advance.  

     

    Please note that temporary restrictions may occur regarding the use of the service as follows.

     

     

     

    ■ Work Details

     

      - Migrating to a database server with a new version installed

     

      - For commercial and sandbox servers

     

     

     

    ■ Work Schedule

     

      - 2026-08-12 11:00 ~ 2026-08-12 12:00 (KST) ​

     

     

     

    ■ Scope of Impact

     

      - Item dispensing fails within a maximum of 30 seconds; failure to receive will be reprocessed

     

      - Item console menus are not allowed for about 1 minute during work

     

        - Billing > item > payment/redemption request

     

        - Billing > items > items registered

     

        - Billing > Item > Item Reward Message

     

     

     

     

    Thank you.